Betjill's Privacy Policy — Our commitment to protecting your data

1Introduction & Scope

Betjill's Privacy Policy ("Policy") provides a detailed description of how personal data is collected, processed, stored, and protected for every member who uses our platform. Betjill always respects your privacy and complies with international data protection laws.

This privacy policy applies to Betjill's website (betjill.xyz), mobile application, and all associated online services. It is in effect whenever you register, log in, or use any of Betjill's services.

We believe transparency is the foundation of trust. That is why Betjill never collects or uses your data without your knowledge. The purpose of every data collection and how it will be used is clearly stated in this privacy policy.

2What Information We Collect

Betjill collects different types of information in different situations. Full details are outlined below:

Information Provided Directly

• At registration: full name, email address, mobile number, date of birth, and password.
• During KYC verification: a copy of your National ID, passport, or driving license.
• At payment: bKash/Nagad/Rocket number, and bank account details.
• Support communications: complaints, enquiries, and chat messages.

Automatically Collected Information

• IP address and geographic location (city level).
• Browser type, version, and operating system.
• Device information: model, screen resolution, and device ID.
• Time spent on site, pages viewed, and links clicked.
• Transaction history and betting activity logs.

3Purpose of Data Use

Betjill uses your data only for specific, well-defined purposes. We never use your information beyond what is necessary. The primary reasons for data use under Betjill's privacy policy are:

• Account management: Registration, login, password recovery, and profile updates.
• Payment Processing: Processing deposits and withdrawals securely.
• Identity Verification: KYC process and age verification.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Complaint resolution and customer support.
• Legal obligations: Meeting regulatory authority requirements.
• Platform Development: Analyzing and improving the user experience.
• Promotional Communications: Bonus and offer communications sent only with your consent.

4Data Storage & Protection

Betjill has implemented the highest industry-standard technical and organizational measures to protect your data. This section of our privacy policy is especially important as it outlines how the security of your information is ensured.

Technical Security

• 256-bit SSL/TLS encryption — active on all data transfers.
• Sensitive data is stored in the database with AES-256 encryption.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Firewall and anti-DDoS protection active around the clock.

Data Retention Period

Betjill retains data according to the following timeframes:

5Cookie Policy

Betjill uses cookies and similar tracking technologies when you visit the website. Cookies are small text files stored on your device that help improve website functionality.

Types of Cookies

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences (language, theme, etc.).
• Analytics Cookies: Collects website usage statistics.
• Marketing Cookies: Used to display relevant advertisements.

6Third Parties & Data Sharing

One of the most important aspects of Betjill's privacy policy is data sharing with third parties. We never sell your data. Sharing may occur only in the limited cases listed below:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely for completing transactions.
• Identity Verification Services: Licensed third parties for the KYC process.
• Legal authorities: Upon receipt of a court order or government directive.
• Licensing Commission: For regulatory audits and investigations.

Betjill does not sell or rent your personal data to any advertisers, data brokers, or marketing companies. This is an absolute commitment in our privacy policy.

7Your Rights

Betjill's privacy policy gives you full control over your own data. You may exercise the following rights:

• Right to Access: You can request to know what information Betjill holds about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your account, provided there are no legal obligations requiring us to retain it.
• Right to Restrict Processing: You can request that your data no longer be used for specific purposes.
• Right to Data Portability: You can receive a copy of your data in a machine-readable format.
• Right to object: You may object to your data being used for marketing or profiling purposes.

8Privacy of Minors

Betjill strictly prohibits providing services to anyone under the age of 18. Our privacy policy includes a specific commitment to protecting minors.

If a parent or guardian believes their child has created an account on Betjill, please contact our support team immediately. We will take prompt action.

9Policy Changes

Betjill reserves the right to update this privacy policy as needed. In the event of changes, we will take the following steps:

• The "Last Updated" date at the top of the policy will be revised.
• A notification will be sent to your registered email for any significant changes.
• Continued use of the platform following any changes will be deemed acceptance of the updated policy.

We recommend reviewing this privacy policy regularly to stay informed of the latest updates.

10Contact Us

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

Our privacy team is available 24 hours a day, 7 days a week. We typically respond within 24–48 hours. For urgent matters, reaching us via live chat will get you a faster response.

This privacy policy has been prepared in English with Bangladeshi members in mind. In the event of any dispute, the English version shall be considered the final and authoritative text.